Terms of Service — Beta

1. Who we are

The Service is operated by [LEGAL ENTITY NAME] ("we," "us," "our"), [a corporation incorporated in / located in] [PROVINCE], Canada. You can reach us at [SUPPORT EMAIL].

2. The Service and its beta status

HouseOps is software that helps restaurant managers track financial figures (including cost of goods, labor, and prime cost), manage ordering and inventory, cost recipes, schedule and record performance reviews, track events and catering, and access leadership resources.

The Service is in beta. This means:

• It is still under active development and may contain errors, bugs, or interruptions.
• Features may be added, changed, or removed at any time without notice.
• The Service may be unavailable, slow, or unreliable at times.
• Data you enter may, in rare cases, be lost, corrupted, or become temporarily inaccessible. You are responsible for keeping your own independent records of important information.
• We do not provide any guarantee of uptime, availability, or fitness for any particular purpose during the beta period.

3. Not financial, accounting, or legal advice

The Service provides calculations, estimates, and tracking tools (including prime cost figures, recipe costing, and labor reporting). These are planning and estimating tools only. They are not accounting, bookkeeping, tax, financial, or legal advice, and they are not a substitute for professional advisors or for your own verified records. You are solely responsible for verifying any figures before relying on them for business, financial, payroll, tax, or employment decisions. We are not responsible for decisions you make based on outputs of the Service.

4. Eligibility and accounts

You must be at least 18 years old and authorized to enter into these Terms on behalf of your restaurant or business. You are responsible for:

• Providing accurate account and billing information.
• Keeping your login credentials secure.
• All activity that occurs under your account.
• The accuracy of the data you and your team enter into the Service.

You are responsible for your own users (e.g., managers and staff you invite) and for ensuring they comply with these Terms. If your use of the Service involves entering personal information about your employees, you confirm you have the right and any necessary consent to do so.

5. Fees, billing, and refunds

The Service is offered on a paid subscription basis during the beta.

• Billing. Subscription fees are billed in advance on a recurring basis (e.g., monthly) through our third-party payment processor. By subscribing, you authorize us to charge your payment method on each renewal until you cancel.
• Beta pricing. Beta pricing is introductory and may change. We will give notice of any price change before it applies to a future billing period.
• Refunds. You may request a full refund within [REFUND WINDOW, e.g. 14] days of your initial subscription purchase by contacting us at [SUPPORT EMAIL]. After that window, fees are non-refundable, including for partial billing periods.
• Cancellation. You may cancel at any time. Cancellation stops future charges; it does not refund amounts already paid (except as described above). You retain access until the end of your current paid period.
• Taxes. Fees are exclusive of applicable taxes (including GST/HST), which will be added where required.

6. Your data

• Ownership. You own the data you enter into the Service ("Your Data"). We do not claim ownership of it.
• Our use. You grant us permission to store, process, and display Your Data solely to operate and improve the Service. We may use aggregated and de-identified data (which does not identify you, your business, or any individual) to improve and develop the Service.
• Export. You may request a copy of Your Data by contacting us at [SUPPORT EMAIL].
• Deletion. On account closure, we will delete or de-identify Your Data within a reasonable period, except where we are required to retain it by law.

Our handling of personal information is described in our Privacy Policy and complies with applicable Canadian privacy law (PIPEDA and any applicable provincial legislation).

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to access, tamper with, or disrupt the Service, its security, or other users' data.
• Reverse engineer, copy, resell, or sublicense the Service.
• Upload malicious code or content that infringes others' rights.

We may suspend or terminate accounts that violate this section.

8. Beta feedback and bug reports

We welcome and encourage feedback and bug reports. If you submit feedback, suggestions, or bug reports, you grant us a perpetual, royalty-free right to use them to improve the Service without obligation or compensation to you. Feedback is voluntary.

9. Service changes and availability

Because the Service is in beta, we may modify, suspend, or discontinue any part of it at any time. We may also end the beta program. If we discontinue the Service entirely, we will make a reasonable effort to notify active subscribers and to stop future billing.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any figure or output is accurate.

Nothing in these Terms excludes or limits any rights you have under applicable consumer protection law that cannot legally be excluded.

11. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of (or inability to use) the Service, even if we have been advised of the possibility.
• Our total aggregate liability for any claim arising out of or related to the Service is limited to the amount you paid us for the Service in the three (3) months immediately before the event giving rise to the claim.
• Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Data, your use of the Service, or your violation of these Terms or applicable law.

13. Termination

You may stop using and cancel the Service at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or if we discontinue the Service. Sections that by their nature should survive termination (including 3, 6, 8, 10, 11, and 12) will survive.

14. Changes to these Terms

We may update these Terms as the Service evolves. If we make material changes, we will notify you (e.g., by email or in-app notice) before they take effect. Continued use after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the Province of [PROVINCE] and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of [PROVINCE] have exclusive jurisdiction, subject to any non-waivable rights under applicable consumer protection law.

16. Contact

Questions about these Terms? Contact us at [SUPPORT EMAIL].